Privacy Policy
Last Updated: January 2025
1. Introduction
Welcome to ToneRep. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using our website and services (including our AI Receptionist, SEO, and Web Design services), you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
- Personal Info: Name, email address, phone number, business name.
- Usage Data: IP address, browser type, operating system, and pages visited (via cookies).
- Call Data: If you use our AI Receptionist services, we may process call transcripts and audio data solely for the purpose of service delivery and improvement.
3. How We Use Your Information
We use the information we collect or receive:
- To facilitate account creation and logon process.
- To send you marketing and promotional communications (you can opt-out at any time).
- To deliver and facilitate delivery of services to the user.
- To improve our AI models and service quality (anonymized data only).
- To respond to user inquiries/offer support.
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis: Consent, Legitimate Interests, Performance of a Contract, or Legal Obligations.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
7. Contact Us
If you have questions or comments about this policy, you may email us at [email protected].